Privacy Policy
Last updated: October 12, 2026
Master Flooring Solutions LLC ("MFS," "we," "us," or "our") explains in this policy how we handle information collected through masterfloorsolutionsatl.com, our Facebook and Instagram lead forms, and communications about our flooring, staircase, railing, and related services.
1. Information We Collect
You may provide your name, email address, phone number, property or project address, requested services, preferred timing, project descriptions, photos, and other details when requesting an estimate, submitting a form, or communicating with us. Please do not submit passwords, Social Security numbers, financial account details, or other sensitive information through an estimate form.
Our website and its providers may also collect technical and activity information, such as IP address, browser and device information, pages visited, interactions, referral sources, and cookie identifiers.
2. How We Use Information
We use relevant information to respond to inquiries, prepare and follow up on estimates, arrange consultations, plan and deliver services, communicate about projects, maintain business records, improve our website, measure advertising performance, prevent misuse, and meet legal obligations.
If you submit a Facebook or Instagram lead form, we receive the details you choose to submit and use them to respond to your request. This policy applies to MFS's handling of those details; Meta's own processing is governed by its privacy policies.
3. Contact and Communication Choices
We may respond to your inquiry and communicate about estimates or services by phone, email, text message, or the platform you used to contact us. A request for an estimate is not blanket consent to unrelated marketing or automated promotional messages. Any promotional communications will be subject to applicable consent and opt-out requirements.
You can ask us to stop promotional communications by emailing masterf.solutions1@gmail.com, using an unsubscribe option when available, or replying STOP to promotional text messages. Message and data rates may apply. Necessary project, billing, or legal communications may still be sent as permitted by law.
4. How Information Is Disclosed
We do not sell or rent your name, phone number, email address, or project inquiry to other businesses for their independent marketing.
Relevant information may be processed by service providers supporting our business, including Wix for hosting and forms, Square for estimates, contracts, invoices and payments, and communication or advertising platforms. We may disclose project information to workers or subcontractors where needed to assess or perform requested work. Payment information submitted to a payment provider is handled under that provider's policies.
We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, or in connection with a business transfer subject to applicable law. Advertising-related disclosures are explained below and are separate from selling customer contact lists.
5. Cookies, Analytics and Meta Pixel
Our website uses cookies and similar technologies for website operation, analytics, and advertising measurement. The Meta Pixel integration may transmit technical identifiers and website activity to Meta, which may associate that activity with an account and use it for ad measurement, delivery, or personalization under Meta's policies. If contact-matching features are enabled, contact details supplied through forms may also be transmitted to Meta in hashed form for matching and measurement. Other website providers may process similar technical data.
You can manage cookies in your browser, use website cookie controls where available, and review your advertising preferences within Facebook or Instagram. Blocking cookies may affect website functionality and may not prevent every form of tracking. Where applicable law requires consent or provides opt-out rights, those requirements apply; this policy does not replace them.
6. Retention and Security
Information may be retained for the purposes described here, including estimates, project administration, warranties, accounting, legal obligations, and resolving disputes. The appropriate retention period depends on the information and the reason it is held. No internet transmission or storage system can be guaranteed completely secure. Avoid sending unnecessary sensitive information.
7. Your Privacy Requests
You may contact us to request access to, correction of, or deletion of information you provided, withdraw consent where processing relies on it, or ask about applicable privacy rights, including advertising-related opt-outs. We may need to verify your identity. Requests are subject to applicable law and lawful recordkeeping needs; deleting information may limit our ability to provide requested services. Email masterf.solutions1@gmail.com or call (470) 866-7103.
8. Children and External Services
Our services and website are intended for adults, not children under 13. If you believe a child has provided personal information, contact us so we can address it. External sites and platforms have their own privacy practices. Our providers may process information in locations outside your state or country.
9. Updates and Contact
We may update this policy as our practices change. The date above identifies the latest revision. We will provide any additional notice or consent required by applicable law; an update does not override those requirements.
For privacy questions or requests:
Master Flooring Solutions LLC
Email: masterf.solutions1@gmail.com
Phone: (470) 866-7103
Website: masterfloorsolutionsatl.com